Solution: Go to the Microsoft 365 Admin Center, and then choose Users > Active Users. Select the platform iOS and profile type Trusted Certificate. However, when a SCEP certificate is also associated with a Wi-Fi profile, Intune also installs the certificate in the Wi-Fi store. We have a MacBook running Apple Configurator which allows me to reset the device, re-enroll, and other things. I created a new profile and was able to deploy phones again. msc, then right-click the Intune Connector Service and click Restart. Dec 5, 2023 · Use these events to help troubleshoot potential issues in the configuration of the Intune Certificate Connector. The credentials within the device enrollment profile may have expired RE: Profile installation failed. ) Checked and rechecked that the tokens are active, and both systems are actively communicating. Getting noticed. 2. From the Platform drop-down menu select Windows 10 and later. Recently picked up licenses for Enterprise Mobility+E3 and working on switching our Apple DEP enabled devices from Maas360 to Intune. New to Intune here so, fortgive me for being basic. Intune presents a notification that users can click to retry. Additionally, there is a firewall port and protocol dependency: TCP (Port = 6) or UDP (Port = 17) must be configured if the firewall rule has either local port ranges or remote port ranges configured. -----. Click Create Profile. The user requires an Enterprise Mobility & Security license to allow the device enrolment into Intune. More information about SCEP certificate profiles is available in the Create and assign SCEP certificate profiles in Intune doc. The cause is that VPP token is no longer valid in Intune side, so we have to download VPP token from Apple Business Manager and register it into Intune. Select Devices > By platform > macOS > Manage devices > Scripts > Add. Jun 29, 2022 · When you are trying to onboard your device with Autopilot and somehow the Intune enrollment is not succeeding: “Mismatch between ZTD Profile and enrollment request intent” 0x80180005 When this is the case, the solution is really simple, you need to delete the Autopilot configuration file that was deployed to your device. May 2, 2019 · 4. Here let's select " Intune MDM Authority ". I hope that this solution can help other IT technician. Copy the Profile URL. Log files for these roles include Windows Event Viewer, Certificate consoles, and various log files specific to the Intune Certificate Connector, or other role May 15, 2023 · Updated 1 year ago. The device must be manually added to the Apple Configurator profile in Intune using a csv file before trying to prepare it using Apple Configurator. Nov 5, 2021 · Sign in to the Microsoft Endpoint Manager admin center > Devices > Enroll devices > Enrollment restrictions. To confirm the hardware hash for the device was uploaded into Intune and that the device shows as a Windows Autopilot device: Sign into the Microsoft Intune admin center. May 17, 2023 · It is also critical that the user attempting to enroll macOS into Intune has the necessary permissions. We sometimes have a problem that newly configured Intune iPhone cannot install APP. Aug 2, 2021 · I notice the issue occurs during download phase, we suggest to change to other network and check if the management profile can be downloaded successfully under Settings. But we have confirmed no change in group for the device. Enter a descriptive name for the new VPN profile. Enrol, see if it works. Mar 21, 2022 · Invalid port or IP range . azure. You will need to unassign it in ABM, then do a full deep level wipe on the Sep 29, 2017 · Before we can configure an iOS device with the Apple Configurator we need to prepare the Intune service. Go to “Devices” -> “Android”-> “Android Enrollment” or click here and select the profile you want to test. Mar 26, 2023 · These devices are synced to Intune from Apple, and must be assigned to the proper MDM server token in the ABM, ASM, or ADE portal. Nov 15, 2023 · Important. Then you should successfully be able to Dec 1, 2022 · In this Video, you will get to know how you can Create and manage enrollment type profiles for iOS/iPadOS users via Microsoft Intune MDM system. Configure Apple Configurator Profile. PFX) profile . In either case, simply re-enrolling the device will return all policies and apps targeted to the device, although potentially not all corporate data depending on if it was saved locally on the device. 5. Choose the Certification Path tab to see the Dec 27, 2019 · iPhone Invalid Profile. @alientechcha Dec 5, 2023 · On-premises infrastructure that supports use of PKCS certificate profiles for certificate deployments includes the Microsoft Intune Certificate Connector and the certification authority. I am still presented with Invalid Profile. On the Troubleshoot window, set Assignments to Configuration profiles and then validate the following configurations: Specify the user who should receive the SCEP certificate profile. By default, visible details include: Device name. In other words, the root certificate is not really a root certificate, but rather is an intermediate certificate. Click on the Create Profile button. including instructions on how to use the built-in Intune troubleshooting feature. I will start the app on my mobile phone and select Scan. It appears a cert change happened and our deployment profile didn’t update. Select Devices and choose the devices you want to assign. I am adding a device via AppleConfigurator 2 to the ABM and reassign it to the mdm server. Deployment channel: Select the channel you want to use to deploy your configuration profile. Select and go to Devices > Manage devices > Configuration > Create. Reassigning it in ABM, confirming it synced into Intune, and was assigned the proper profile. Show 5 more. Additionally, the hardware hash might not be harvested. A device can have more than one configuration profile. In case someone stumbles on this. Everything seems to be Synced. 5 days ago · Issue 1: The Wi-Fi profile isn't deployed to the device. For example, if I go to Intune, Enroll devices, Enrollment program tokens, I can see the new iPads in "ready to enroll". Certificates that were provisioned by Intune are also removed when the profile that provisioned the Jun 15, 2020 · Android Work Profile – the device will be unenrolled and apps and corporate data will be removed. Open the Microsoft Intune admin center, and then go to Endpoint security > Firewall > MDM devices running Windows 10 or later with firewall off. When you configure the profile, enter the following settings: Configuration profile name: Enter a name for the policy. So far everything works and the device appears in both ABM and MDM. Select Duplicate. Tip. Click Review + Save. If this is the case, I would double check an enrolment profile is assigned in Intune, then reinstall iOS. professornerdly (ProfessorNerdly) March 8, 2021, 6:48pm 2. Follow. Contact the Intune support team to fix the sync and return the cursor. This token has expired. They’re designed to add device settings and features that aren’t built in to Intune. Also review the Assignments information in the Troubleshoot pane. Check for invalid port ranges, which can lead to errors, such as a descending range like 65535-65534. Enter a description (optional). May 27, 2024 · To create a Root CA cert, navigate through Microsoft Intune — Device Configuration — Profiles — Create a profile (Deploy SCEP profiles to iOS Devices). SCEP communication flow overview Aug 16, 2020 · Scan the QR code. I'm able to confirm that this appears to be resolved for us as well. This token is being used by another service. Find the profile that you want to copy. Jun 19, 2024 · The cursor was not initially set by Intune during the sync. Symptom. When I attempt to create iOS Enrollment Profiles however, I run into an issue. May 9, 2024 · Click OK and then Create to create the profile with the settings. Choose Properties > Edit (next to Platform settings) > Allow for Windows (MDM). . Between all these steps, you may need to DFU / Restore the device to keep a clean slate. This might help identify what yours might be. During initial enrollment, Intune automatically pushes the app configuration policy settings for devices enrolled with Setup Assistant with modern authentication, configured in the Configure the Company Portal app to support iOS and iPadOS devices enrolled with Automated Device Enrollment, when the enrollment profile setting Install Company Portal is set to yes. I know this has something to do with not removing the devices via profile manager first. Sep 18, 2023 · Apple Footer. Apr 5, 2017 · Now after the blueprint and profiles are loaded onto the devices via the MDM, I try to enroll them and get "Profile Installation Failed - The SCEP server returned an invalid response". Log files for these roles include Windows Event Viewer, Certificate consoles, and various log files specific to the Intune Certificate Connector, or other role Unable to get Ipad (6th gen) to accept profile from Intune to allow enrollment. In Basics, enter the following properties, and select Next: Name: Enter a name for the shell script. CER) from your CA server. iOS devices which had been enrolled prior to today are now sending and receiving updates from Meraki. We solved changing this settings in Microsoft Office 365 tenant: Open portal. I say that as no settings were changed when this happened. The issue was an outdated Profile. In the Intune on Azure Portal, go to Intune >> Device Enrollment >> Apple Enrollment and click AC Profiles. 11/25/19: Updated with status of fix Jul 21, 2020 · The first step is to obtain the QR code or Token. These settings must be in an . Dec 5, 2023 · On-premises infrastructure that supports use of PKCS certificate profiles for certificate deployments includes the Microsoft Intune Certificate Connector and the certification authority. cer file. Open a command prompt and run services. Custom profiles are a feature in Intune. I have switched the serial in Apple Business manager from Maas to Intune. mobileconfig file. However, if the app is required, it cannot be dismissed. From the Profile type drop-down menu select VPN. I've just prepped an iPad running iOS 12. Here is a link for the reference: But unless I change the MDM server in ABM, it will always fail to download a profile (since it expects a profile from the Configurator and the Configurator doesn't have one configured. May 26, 2021 · I have configured MDM server (Intune) successfully via the Apple Business Manager. Dec 5, 2023 · 22002:Invalid CAResponse-2016314111: 0x87D17D01: 22001:Cannot generate key pair-2016314112: 0x87D17D00: 22000:Invalid key usage-2016315105: 0x87D1791F: 21007:Cannot verify account-2016315106: 0x87D1791E: 21006:Cannot decrypt certificate-2016315107: 0x87D1791D: 21005:Account not unique (Email Profile already exists on device)-2016315108: 0x87D1791C Apr 16, 2024 · In Microsoft Intune admin center, select Apps > All apps > select the app to delete > App licenses > Revoke licenses. Oct 3, 2019 · Profile Installation Failed. Task C – Creating and deploying a Trusted Root CA certificate profile and a PKCS #12 (. This token is out of Company Portal licenses. If that does not resolve the problem, remove the Intune license from the user account being used to renew the certificate, then reassign the license and try again. New To Mac Administration. ) If you’re pointing the Apple TV to intune in ABM… then this will probably happen. You must browse and upload your ROOT CA cert (Name of the cert = ACN-Enterprise-Root-CA. After uploading a new APNs certificate, enrolled devices stop syncing and new devices cannot be enrolled. Dec 5, 2023 · Verify NDES configuration on-premises for SCEP certificates in Intune; Configure infrastructure to support SCEP with Intune; Before proceeding, ensure you've met the prerequisites for using SCEP certificate profiles, including the deployment of a root certificate through a trusted certificate profile. Verified the profile is good (There have been no changes in over a year. ” Pay attention to this part: Oct 30, 2018 · First try using another browser when renewing the certificate. In the Microsoft Intune admin center, choose Devices > Enrollment restrictions > Device limit restrictions. In Intune, go to devices > enroll devices > Apple enrollment > Apple configurator > devices. Apple profile not found: Multiple possible causes: Create a new profile, and assign the profile to devices. S/MIME certificates are automatically associated with mail profiles that use the native mail client on iOS, and with Outlook on iOS and Jun 28, 2024 · To fix this issue in a stand-alone Intune environment, follow these steps: Sign into the Microsoft Intune admin center. Next you import this profile to Apple Configurator in the following procedure to define the Intune profile used by iOS/iPadOS devices. Nov 21, 2019 · If you do not take action to delete an impacted profile, the profile will get the correct Common Name value when the SCEP certificate is next renewed. If the app is an available app, the notification can be dismissed. I've also configured the profile in Intune and assigned it to the device May 29, 2024 · Supported platforms and profiles: Windows 10 and later: Use this platform for policy you deploy to Windows 10 and Windows 11 devices managed with Intune. In the SCEP certificate profile you create in Intune, be sure to specify the Trusted Root CA profile for the issuing CA. Jan 17, 2024 · Per-app VPN with Microsoft Tunnel or Zscaler. Expand Personal and choose Certificates. and within the profile The group is the same. Save your changes. Cause Aug 30, 2023 · In case anyone else ever has this problem, here is the solution. Description: Enter a description for the shell script. I've had no issues creating Filters or Device Configuration profiles and I can easily assign Enrollment Profiles via PS script. The user will be unable to enroll Macs in Intune without the enrollment permissions. Apple Configurator 2 on a Mac can do this in bulk, and iTunes on Windows can do it one device at a time. Creating Microsoft Intune SCEP Certificate device configuration profile. May 5, 2022 · Right now in Intune, the ones below are the settings most similar to the account lockout threshold policy (screenshots with descriptions): Device configuration profiles (Win 10) > Templates > Administrative templates > Computer Configuration > System > Trusted Platform Module Services. In the AC Profiles, click Create. In the navigation pane click Device Configuration. the Meraki SM application now is confirming enrollment status correctly. In my case, MDM Authority was "Microsoft 365". DjShroll. Dec 3, 2019 · However now I am getting the following error: Invalid Profile [MCProfileErrorDomain – 0x3E8 (1000)] My organization is set correctly in Apple Configurator, as is the enrollment URL. Solution below. This article provides troubleshooting guidance for common issues related to policies and configuration profiles in Microsoft Intune. Problem: Apple Enrollment Profile needs to be refreshed. Enter a name for the VPN profile. Dec 5, 2023 · Solution: To fix this issue in a stand-alone Intune environment, follow these steps: In the Microsoft Intune admin center, chooses Devices > Enrollment restrictions > choose a device type restriction. Sep 11, 2023 · Sign in to the Microsoft Intune admin center. There are a couple of reasons why you might receive an Invalid Profile error while enrolling in Apple devices. Create a new DEP Profile using the same DEP Token in your Intune tenant, move a device to that profile manually. In Apple Business Manager or Apple School Manager, transfer all licenses for the app from the original location to the new location. Dec 5, 2023 · The certificate uploaded to the Trusted Root profile in Intune that is linked to the SCEP profile is using a different certificate than the trusted root certificate installed on the NDES server. This name is shown on the device, and in the Intune status in the Intune admin center. Sign in to the Microsoft Intune admin center. Dec 7, 2023 · “Using Microsoft Intune, you can add or create custom settings for your macOS devices using a “custom profile”. 2. After this change, iPhone downloaded profile without issues. Select Assign profile. In the Home screen, select Devices in the left hand pane. On the Edit restriction page, select Allow for iOS/iPadOS and proceed to the Review + save page, then select Save. When you turn on an iOS device that's enrolled in the Apple ADE and is assigned an Intune enrollment profile, the Intune enrollment process doesn't start. These events log successes and failures of an operation, and also contain diagnostic codes with messages to help the IT admin troubleshoot. In the admin center, choose your token from the list. This feature is called per-app VPN. When we take a closer look at the content of the Enterprise Enrollment QR code, we can see it’s actually a JSON file with 4 objects (key/value Can't change security policies for enrolled devices. Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the Invalid Profile [MCProfileErrorDomain - 0x3E8 (1000) ] iPhone is brand new directly from a retailer so I cannot imagine it to be previously associated with another MDM It is "released" from Apple Business Manager - ABM. Sep 22, 2021 · In response to lhommedl. Select the user account that you want to assign an Intune user license to, and then choose Product licenses > Edit. Jul 14, 2021 · Found the cause and solution to a similar issue through Enrollment Failures in Intune Admin Center, though I had a "-1". This token is being used by another tenant. Researching this online shows many possible fixes and restoring from iTunes is fixing it, but why we're getting more and more devices with this is concerning as these users are home on various internet connections and not always with a computer with iTunes to restore Dec 3, 2020 · If you are a co-managed customer, the remediation process of re-enrolling the device to Intune is done by the Configuration Manager client (ccmexec) based on the co-management policy targeted. On a Mac, you can combine user configuration profiles with device configuration profiles. Scan the QR code on the enrollment page, you should see a result simular to picture 2: Picture 2: Scan result of the QR code. You can then add it in Apple Configurator to define the Intune profile used by iOS/iPadOS devices. Data is reported through the Windows DeviceStatus CSP, and identifies each device where the Firewall is off. This happens before VPP token itself expires ( We renew VPP token for Intune every year). msc to launch the Local Machine Certificate Management Console. Our devices were put into ABM by the reseller and are now supervised, but on first boot when trying to download the enrollment profile from Intune it says "Invalid Profile". Under Assign profile, choose a profile for the devices > Assign. I am trying InTune again this morning and have a profile assigned to the device, as well as a default profile. Mar 3, 2021 · 3 Spice ups. 2 in Apple Configurator which is configured to enroll in Intune for MDM. This wipe will include removing any Apr 16, 2022 · A configuration profile can have more than one payload. Solution 4: Delete the existing Profiles on your Mac. In the Windows | Windows devices screen, under Device onboarding, select Enrollment. Verify that the Wi-Fi profile is assigned to the correct group. This comes after making changes to the enrollment profile as indicated by Microsoft documentation to align with some change Apple made to the new iOS and the "set up assistant". That's a good thought. This seems to be either an update to intune and update for Apple or a new requirement set by Apple for the profiles. Platform: Choose the platform of the devices that will receive this profile. The token for the fully managed device is displayed immediatly after selecting the profile. This article lists a few of the causes and solutions to help with troubleshooting. So to make it go into intune I have to do :-Plug in phone and 'prepare' in configurator etc , this gives invalid profile but does add it to ABM -Go into ABM and change MDM to intune -Go into intune and sync devices so it shows -'Prepare' using configurator again, then it goes into intune ok with my profile Feb 20, 2023 · Microsoft Intune can use S/MIME certificates to sign and encrypt emails to mobile devices running the following platforms: Intune can automatically deliver S/MIME encryption certificates to all platforms. In the Microsoft Intune admin center, choose Users > All users > select the user > Devices. To troubleshoot issues and verify Intune Certificate Connector setup, see Certificate May 21, 2024 · Use these steps to make sure the user isn't assigned more than the maximum number of devices. Nov 20, 2023 · I've successfully automated most of my Intune/iOS deployment processes. 15 (most recent) May 10, 2022 · Intune always stores SCEP certificates in the VPN and apps store on a device. Sep 22 2021 12:47 PM. Find the certificate for your AD FS service communication (a publicly signed certificate), and double-click to view its properties. 3. Click Device configuration. I fire up the iPad and reach the point where it prompts to "apply configuration" or "skip configuration" of my Remote Management. Profile: Depending on your chosen platform, select Trusted certificate or select Templates > Trusted certificate. xml or . Create Profile. If I setup an iPad manually by hand, it also fails with In Windows 10, version 21H2 April 2022 and some May 2022 update releases, there's an issue where the Autopilot profile might fail to apply to the device. Invalid profile on iOS 12. 1: Open the Azure portal and navigate to Intune > Groups or navigate to Azure Active Directory > Groups to open the Groups – All groups blade;;: 2: On the Groups – All groups blade, click New group to open the Group blade; Dec 5, 2023 · On the AD FS and proxy servers, right-click Start > Run > certlm. I just don’t get it. Click Profiles. Select Edit next to the Platform settings. The creation process completes successfully. The ConfigMgr client uses existing co-management enrollment process if the domain joined device remains in Azure AD-joined state or enrollment is retried Dec 5, 2023 · To validate a profile was sent to the device you expect, in the Microsoft Intune admin center go to Troubleshooting + Support > Troubleshoot. Aug 28, 2019 · If you’ve got a new DEP deployment not working as expected, and you created the profile after 7/22, then you may be missing the required fields and your profile can’t sync to Apple. Apr 8, 2024 · In Microsoft Intune, you can use Simple Certificate Enrollment Protocol (SCEP) and Public Key Cryptography Standards (PKCS) certificate profiles to add certificates to devices. Sync the location token in Microsoft Intune admin center. Invalid department entry: The department field entry is invalid: Edit the department field for your profiles. Profile: Endpoint detection and response (MDM) Windows 10, Windows 11, and Windows Server (ConfigMgr): Use this platform for policy you deploy to devices managed by Configuration Manager. We would like to show you a description here but the site won’t allow us. Dec 15, 2021 · iPhone is DEP device. Under Device type restrictions, select All Users > Properties. Prerequisites. Choose a profile to export. Hi, I have ProfileManager set on macOS Mojave. Verify the hardware hash uploaded. Right-click the profile or select the ellipses context menu (…). To ensure a proper sync with Apple, kindly create a new profile where you will see prompts for all the necessary fields. Go to Devices > Manage devices > Configuration. Jul 15, 2019 · Once ProfileXML has been configured, open the Intune management console and follow the steps below to deploy it using Intune. What I do not understand though is when I check the InTune devices, there is not a ‘last contacted’ date for the device. Use of the VPN and apps store makes the certificate available for use by any other app. Step 1 - Create a group for your VPN users. On the Azure Portal, select Intune and in the Device Configuration section, click on Profiles. My speculation is that Intune is giving ABM an invalid/incorrect enrollment URL to hit the Intune tenant as part of the public key generated by Intune and uploaded to ABM Sep 23, 2021 · We found the issue. Since it affects both personal owned and ADE/DEP iPhones, I don't think it has anything to do with the default enrollment profile in Intune. Step 2 - Create a trusted certificate profile. Also Apple Business Manager where the said mdm server is associated. In the Intune portal, go to Device configuration > Profiles, select Assignments ,andthen examine the selected groups. When you install a management profile while enrolling macs in Intune, you gain access to your company apps. Error: Solution: You can check the Enrollment Failures inside Microsoft Intune Admin Centre --> Devices --> Device Onboarding - Enrollment --> Monitor - Enrollment We would like to show you a description here but the site won’t allow us. The device shows properly in Intune. In Microsoft Intune, you can create and use Virtual Private Networks (VPNs) assigned to an app. Dec 2, 2020 · Also, I found a similar question on Spiceworks Apple DEP - invalid profile spiceuser-o5raj (spiceuser-o5raj) December 9, 2020, 7:28am 3 The user who is trying to enroll the device does not have a Microsoft Intune license. Connection to the server could not be established. Provide a Name and Description for the target profile. Standard User Individual Lockout Threshold Jun 20, 2022 · RE: Profile installation failed. its a 6th gen iPad and Jun 28, 2024 · The device should pick up the Windows Autopilot profile and OOBE should run through the Windows Autopilot provisioning process. All devices are on their most recent software Apple Configurator 2, version 2. May 13, 2024 · After you give the new profile a name, you can edit the profile to adjust the settings and add assignments. Putting the device in recovery mode is the easiest method to do a complete wipe and restore. Click Create profile. Dec 3, 2018 · In this post we briefly share a known issue - an invalid profile error when enrolling iOS devices with Apple Configurator with Setup Assistant enrollment. Note the value in the Device limit column. As a result, any settings made in the profile might not be configured for the user such as device renaming. Supply a name and choose if you want to enroll the device Dec 1, 2018 · Well, setting a default profile had no effect. "Profile Installation Failed The SCEP server returned an invalid response". If you have multiple configuration profiles containing similar payloads with different settings, the resulting behavior is undefined. If you May 21, 2018 · Open the Microsoft Intune management portal. Dec 5, 2023 · This article fixes an issue in which Intune enrollment doesn't automatically start on Apple Automated Device Enrollment (ADE) devices when you turn on the devices. com > Itune node > Device Enrollment. Re-add 1 device and give time to sync and see if that resolves it. Seems to be because when trying to contact the Azure or Intune server to acquire the ability (?) to install the profile, the server refuses connection because it is not referencing the corporate device identifiers for the serial at this point. Dec 5, 2023 · In the Microsoft Intune admin center, choose Devices > iOS/iPadOS > iOS enrollment > Enrollment program tokens > token name > Profiles > profile name > Manage > Properties. Hi u/common_hawk6445, . The issue here is possibly licensing-related. Problem. Select Windows 10 and later from the Platform drop Aug 30, 2023 · In case anyone else ever has this problem, here is the solution. Custom configuration profile settings. Feb 21, 2024 · Create and assign a shell script policy. Enter a new name and description for the policy. These certificates can be removed when you wipe or retire the device. You do not export the private key. 1 Spice up. This site contains user submitted content, comments and opinions and is for informational purposes only. This can be found in the Enrollment profile for Android in Intune. Firewall status. In the Devices | Overview screen, under By platform, select Windows. We have tried both with DFU and factory reset the devices, with no luck. Click the add button. Jan 23, 2024 · Go to Profiles. so In my venture to expand our ability to manage apple products at our company I have started diving into ABM and its integration with Intune as the MDM, however, I have run into a bit of a snag on the first device. Export the Trusted Root CA certificate from the issuing CA as a . I've created a Profile and assigned it to the iPads. Could not download the identity profile from the encrypted profile service. 4. 1. Select Export Profile. For information about the trusted certificate profile, see Export the trusted root CA certificate and Create trusted certificate profiles in Use certificates for authentication in Intune. The iPads are assigned in Apple School Manager and have been added to the correct PreStage config in JAMF. Used Apple Configurator to restore phone back to factory to try and pull a fresh Apr 17, 2019 · Cannot download configuration profile. I think the profile manager still thinks the devices are managed. uc rz lz lp ia qv mm cs yl ju