Restoring Files to Original Location; Downloading Files to Local Machine; Working with Restore Lists; Using Self-Service File Restore Portal to Restore Machine Guest Mar 7, 2024 · For more information on VM guest OS file restore, see the Veeam Backup & Replication User Guide, section Guest OS File Recovery. Jan 14, 2015 · More Information. May 23, 2024 · Veeam Backup & Replication offers the following types of recovery: VM recovery — to restore entire VMs to different data protection environments: to VMware vSphere, Hyper-V, Amazon EC2 and so on. Launch the Instant Recovery wizard. In the working area, expand the necessary backup job Jul 31, 2012 · Native File Level Restore. At the Restore Point step of the wizard, select the necessary Jan 15, 2024 · I received a backup job problem today. Specify destination settings for the recovered VM. I am unable to restore VM Guest OS files (Microsoft Windows) when restoring from my Data Domain DD690 on VMs with large drives over a few hundred MB. By default, the indexing data is stored in the VBRCatalog folder on the backup server. Here you can download the update and complete iso file: KB4510: Release Information for Veeam Backup & Replication 12. Export disks. 1 release, you can now leverage granular recovery from these CDP replicas like Guest OS files, or application-level objects like individual MS SQL tables or schemas. doc 1100 KBytes 25. It is recommended that you create a separate user account for work with Veeam Backup & Replication on the Linux-based machine, grant root privileges to this account and specify settings of this account in the Guest OS credentials section. 3. For the Portal User and Restore Operator roles, administrators can also configure restore scope and provide permissions for guest OS file restore Browsing Machine Backups for Guest OS Files; Searching for Guest OS Files in Machine Backups. To create this object, run the Start-VBRLinuxFileRestore cmdlet. Specifies a restore session of Linux-based or Unix-based guest OS files. Select the Backups node in the inventory pane. Restore guest OS files. The VM I am testing with has 3 drives. Complete the Guest File Restore wizard as described in the Veeam Nov 6, 2017 · Based on a Server\path\filename i´d like to see a liste of how many Backup´s are made of that file. Page updated 1/25/2024. Review the recovery settings. Item recovery — to recover VM files, guest OS files and folders, and application items. On the ribbon, click Guest Files (Other). 1. You can specify granular indexing settings for every VM in the job. Exclusions can help decrease the backup file size. Page content applies to build 12. To resolve this error, the mount server associated with the source backup repository must be using the same or later guest OS version as the VM that was backed up. Browsing Machine Backups for Guest OS Files; Searching for Guest OS Files in Machine Backups. infused. Cross-platform Instant Recovery for any workload No or Partial Apr 17, 2024 · To restore VM guest OS files of a Microsoft Windows VM from the backup: Open the Home view. If you then select to download the necessary files, Veeam Backup & Replication will Dec 20, 2011 · Restore Procedure. Click Restore and choose how to restore the selected objects: Mar 15, 2020 · For Linux machines you can expect File-level restore as well as Oracle on Linux DB level recovery to be available without agents. For machine guest OS indexing of Linux-based machines, a user account with root privileges on the machine is required. You can restore files and folders directly from a backup. Hi all, the Problem is solved with the new 12. Specify target datastore. Jan 25, 2024 · Instant file share recovery allows you to recover data from backups of the following file shares: SMB file shares. For more information, see the VM Recovery section of the Veeam Backup & Replication Jul 2, 2015 · First one is launching the wizard from the windows start screen. Instant Recovery to Microsoft Hyper-V can be helpful, for example, if you want to migrate your infrastructure from one environment to another, or you want to Important. Launch an Instant Recovery of the Virtual Machine from which you need to retrieve files. However, if it is desired to have VIX succeed, please see the relevant section at the bottom of the solutions section. Check requirements and limitations. Note: The restore session must be started within the current PowerShell session. When restoring files or folders, you do not need to extract the VM image to a staging location or start the To do this, click Add and choose the necessary VM. The cmdlet will use this session to restore guest OS files. Cause When restoring files with Windows File Level Restore from a backup or a replica, the Veeam Backup server crashes with the Windows “blue screen” error, subsequently causing an unexpected restart of the system. For more information, see the Guest OS File Indexing section of Mar 31, 2020 · The steps below are to be performed on the VM that Veeam is failing to create a Recovery Checkpoint for. Since Windows(say, VBR installation) cannot read linux formatted partition, Veeam requires a helper appliance in order to retrieve Linux guest OS files - it is configured once and deployed on the spot when you launch Linux File-level Recovery wizard. It collects indexing data for backup jobs and stores it in the Veeam Backup Catalog folder. Jul 1, 2024 · Guest OS file restore supports recovery of files and folders only. Veeam Backup & Replication supports recovering files for the following file systems: In Jan 25, 2024 · To browse guest OS files in a machine backup: Open the Files tab. Select a restore point. To specify a restore point from which to restore guest OS files, click the calendar icon in To quickly find the necessary guest OS files in backups, select the Enable guest file system indexing check box. I am wondering how to improve the recovery time of a Windows file-level restore (copy to) job. Verify restore settings. To do this, click Add and choose a VM whose settings you want to customize. vbk, . Configure a staging host. Starting from Veeam Backup & Replication 12. Restore VM virtual disks. As an alternate backup method that allows for the restoration of individual files from a Storage Spaces drive, use Veeam Agent for Microsoft Windows to back up the VM from within the guest OS. Select Index everything if you want to index all guest OS files inside the machine. Select Index everything except folders Jan 25, 2024 · Veeam Backup Enterprise Manager supports the following scenarios of Instant Recovery: Using the Veeam Backup & Replication console, you can instantly recover VMware vSphere VMs to Microsoft Hyper-V and instantly recover Microsoft Hyper-V VMs to VMware vSphere. Then, select the VM in the list and define the necessary settings. Restores Linux-based or Unix-based May 29, 2024 · [For restore to a new location] Veeam Backup & Replication can restore ACL for recovered VM guest OS files. Sep 1, 2016 · Solution. In the working area, select an application whose files you want to restore. Restoring Files to Original Location; Downloading Files to Local Machine; Working with Restore Lists; Using Self-Service File Restore Portal to Restore Machine Guest In the Indexing Settings window displayed for the selected machine, go to the Windows or Linux tab and specify what files should be indexed: Select Disable indexing if you do not want to index guest OS files of the machine. There is also a new I/O Anomaly Visualizer where you can see a visual representation of the VM’s I/O throughput and rollback during a recovery up to just before a Important. by wRx7M » Fri Sep 20, 2013 6:21 pm. Jul 23, 2020 · In VMware environments, Veeam Backup & Replication can use two methods to connect to a guest: RPC or VIX. Jan 10, 2012 · Veeam version 8. Starts a restore session of Linux-based or Unix-based guest OS files from a CDP replica. vib, and . To restore VM guest OS files and folders, do the following: In the Veeam Backup & Replication console, open the Home view. Veeam Backup & Replication supports file-level restore for the following Microsoft Windows file systems: FAT; NTFS; ReFS; When you perform guest OS file restore, you select an ESXi host in the virtual environment. 2. You can select one or multiple objects. Veeam Backup Enterprise Manager does not support guest OS files restore from storage snapshots. To view, search and restore guest files of non-Windows machines, take the following preparatory steps: To enable guest file indexing, use one of the options of the machine backup job: Index everything, Index everything except, or Index only following folders option. Disk recovery — to recover and export disks. Veeam Backup & Replication allows you to perform the following data recovery operations: Restore entire VM. Accepts the VBRLinuxFlrObject object. Select system to restore, either click Recovery Media in top ribbon or right click on the machine and Feb 22, 2024 · VM guest OS file indexing allows you to search for VM guest OS files inside VM backups and perform a 1-click restore in Veeam Backup Enterprise Manager. Select files and folders to restore. Example for disk C: Run the backup job to create a new restore point. Users with the Portal Administrator role have no scope limitations. Guest OS File Restore. After that you can restore VM guest OS files from file systems supported by Linux-based and Unix-based OSes: Run the Get-VBRLinuxGuestItem cmdlet to get details on the files and folders that are available for restore. I need to be able to backup an entire VM, and be able to restore just individual files from that backup. For Veeam Backup & Replication 12 and earlier versions, only port 9392 is required. Specify the indexing scope: Select Disable indexing if you do not want to index guest OS files of the VM. With Instant Recovery to Microsoft Hyper-V, you can immediately recover different workloads (VMs, EC2 instances, physical servers and so on) as Microsoft Hyper-V VMs. In the Checkpoints section, ensure the option "Create standard checkpoints if the guest does not support creation of production checkpoints Feb 7, 2024 · With the 12. Finalize restore. The next step is Failed to finalize guest processing. To launch the Instant File Share Recovery wizard, do the following: Open the Unstructured Data tab and Method: On the Home tab, click Restore > VMware vSphere > Restore from backup > Guest files restore > Microsoft Windows or Restore from replica > Guest files restore > Microsoft Windows. . With guest OS file restore, you can recover individual guest OS files and folders from backups (Microsoft Windows and other file systems), replicas (Microsoft Windows file systems), Nutanix AHV snapshots and so on. To select the necessary options, refer to the table below. TCP. Feb 13, 2014 · Review the Type and File System columns; VSS is not compatible with Dynamic disks or FAT\FAT32 Note: The VHD(X) that the VM runs off can be dynamic; the volume within the Guest OS cannot. Veeam Backup & Replication creates the folder on a volume with the maximum In the Veeam Backup & Replication console, open the Home view. Note: When a machine using storage spaces is backed up using Veeam Agent for Microsoft Windows, the backup operation reads the content Oct 18, 2023 · Guest OS File Recovery. Open the Unstructured Data tab and select a file share from the list. in this demo, we'll learn how to restore individual files from veeam backup and replication. At the Machine step, select the VM whose guest OS files you want to restore. The Veeam Difference: Recovery: Full machine, disk, and guest OS file restore Veeam: Recover an entire machine, individual disks, and guest OS files from a single backup. On This Page. Click the Exclusions tab and specify what files must be excluded from the backup: Select Exclude the following files and folders to remove the individual files and folders from the backup. Complete the On This Page. To restore VM guest OS files and folders from Linux or Unix-based machines, use the Guest File Restore Data Recovery. Select Index everything if you want to index all VM Dec 31, 2021 · In this video I have cover the following topicsWhat is guest files / folders restoreHow to restore guest file /folder to original restoreHow to restore guest Jan 25, 2024 · For more information, see the Performing Instant File Share Recovery section of the Veeam Backup & Replication User Guide. Dec 2, 2014 · I am trying to do a File level restore from a Tape backup. In the Application-Aware Processing Options list, select workloads for which you want to exclude files and folders and click Edit . If you restore several VMs from one storage snapshot, Veeam PostgreSQL. Jan 11, 2024 · When you restore files from the restore point that was created without machine guest OS file indexing, Veeam Backup & Replication uses the following workflow: To provide for browsing, disks of the machine from the backup file are mounted to the backup server. 2131), both ports are required. Recover VM files. The restore of approximately 119K files totaling 11. Launch the Restore wizard. Speed is averaging 2-3MB/s and peaks at 5MB/s. For SMB file shares, you can mount a recovered file share, make changes to the file share (add, edit or remove files and folders), and migrate the file share to the production environment. To restore Microsoft Windows guest OS files from a Veeam Agent backup: Open the Home view. VM guest OS type. Method: Open the Veeam Backup & Replication Console and click in the Inventory View. Example. When you restore an entire VM, Veeam Backup & Replication extracts the VM image from a backup to the production storage. 0. To instantly recover a VM, use the Instant Recovery to VMware vSphere wizard. Jan 25, 2024 · Performing Instant Recovery to VMware vSphere. Successfully created Hyper-V Guest (creating a VM recovery checkpoint with Veeam application-aware processing). No specific OS files are listed or available. 1 (build 12. You must rename the Virtual Machine when performing the Instant Dec 28, 2023 · Best answer by Andreas Link. Select a VM. These two methods will pop up a wizard on a restore point selection step. You cannot restore guest OS files encrypted with Windows EFS. To restore VM guest OS files and folders, use the File Level Restore wizard. In the Machine list, expand the necessary backup and select the VM. All volumes must be NTFS or ReFS; Check that the System Reserved partition free space. Linux with applications (without known user for Guest May 21, 2024 · When adding an account, administrators assign a role to the account to provide it with permissions. VM Recovery. 2019 25. Note that you can use pre- and post-job scripting to automate job global settings from the Veeam Backup & Replication server itself. Starts a restore session of Linux-based or Unix-based guest OS files. Others: Almost all vendors can recover an entire machine, disks and guest OS files. Launch the File Restore wizard. Veeam Backup & Replication triggers the storage system to create a copy or a clone of this storage snapshot. Select location for the helper appliance. Apr 8, 2024 · You can restore VM guest OS files from a storage snapshot. 172. Run the Start-VBRLinuxGuestItemRestore Oct 17, 2016 · For example, it is safe to say that basic backup and full VM restore of Windows Server 2016 guests will work just fine. Then Veeam Backup & Replication pulls the VM data To specify VM guest OS indexing options for a VM: At the Guest Processing step of the wizard, click Indexing. But when I try “Restore Guest Jan 25, 2024 · To quickly find the necessary guest OS files in backups, select the Enable guest file system indexing check box. If you do not want to back up specific files and folders on the VM guest OS, you can exclude them from the backup. Either (a) select a different Mount Server running the same or newer OS than the VM that was backed up, or (b) upgrade the existing Mount Server's OS. For the full list of supported file systems, see Platform Support. In the Search backups of field, enter the name of a machine whose files you want to restore or click the Pick from List link and select the necessary machine in the Select Object window. Right-click the VM and select Settings. With Veeam Backup Enterprise Manager, you can perform the following types Browsing Machine Backups for Guest OS Files; Searching for Guest OS Files in Machine Backups. If RPC is testing successfully, it is generally acceptable for the VIX test to fail as it will not likely be used. Instant Recovery to Microsoft Hyper-V can be helpful, for example, if you want to migrate your infrastructure from one environment to another, or you want to recover Sep 26, 2018 · Solution. For more information, see Configuring Accounts and Roles. veeam guest file restore is the option you can easily restore sp Mar 21, 2024 · This cmdlet mounts disks from a backup or replica to the helper host or helper appliance. Apr 15, 2024 · In this article. 1 and Updates. 2019 22:00. However, selective processing takes additional time that depends on the number of excluded files. Specify a helper host. [For restore from storage snapshots] Start mount process. The only file types that are listed when I Add an object are . Users do not have to wait for backup administrators to recover deleted or modified files and folders. Enterprise Manager offers the following roles: Portal Administrator. Performing Simple Search; Performing Advanced Search; Performing 1-Click File Restore. I thought that doing a “VMware Backup” type of job, with “Guest File Processing” enabled would allow me to do that (i. Restoring Files to Original Location; Downloading Files to Local Machine; Working with Restore Lists; Using Self-Service File Restore Portal to Restore Machine Guest Jun 19, 2024 · You can restore VM guest OS files from a storage snapshot. Path Size in Backup file Change Date Backup Time. When you Jun 8, 2017 · I am testing Veeam Backup & Replication, and after restoring a whole VM (Linux) successfully, I am trying now to restore individual files. Nov 9, 2023 · We use VMware vSphere. , restore just one file from drive E:, as an example). Then use the File Restore wizard to restore files and folders of the file share. You can use the Veeam Backup Data Recovery. To let Veeam Backup & Replication detect the target Linux system architecture and kernel version, the following utilities must be present in the minimal configuration of the system: arch and uname . Virtual disks files from the backup are published directly into the Veeam backup server file system with the help of Veeam's proprietary driver. Jan 25, 2024 · To restore individual files and folders from Veeam Agent backups, run the cmdlets documented in the Guest OS File Recovery section. For more information on restore scope, see Configuring Restore Scope. Failure to select this will cause the Instant Recovery to display a prompt asking if the production machine should be deleted. Once booted, the guest will read existing blocks from the backup storage and write/re-read new blocks on the configured storage, whether being a datastore or a temporary file on the Veeam Mount Server local drive (Typically in C:\ProgramData\Veeam Jan 25, 2024 · Veeam Backup & Replication allows you to recover individual guest OS files and folders. Function name: [BlobCall]. 2 of small drives mount but the 3rd one (at about 800GB) appears to timeout and never shows up in the Backup Browser. Specify the destination for file restore. With Veeam Backup & Replication, you can restore an entire VM from a backup file to the latest state or to a previous point in time if the original VM fails. NFS file shares. Entire VM Restore. There is also a new I/O Anomaly Visualizer where you can see a visual representation of the VM’s I/O throughput and rollback during a recovery up to just before a Apr 17, 2024 · You can restore individual Microsoft Windows guest OS files from backups of Microsoft Windows VMs. Feb 22, 2024 · The Veeam Guest Catalog Service on the Veeam backup server works as a local catalog service. Note. Veeam Backup & Replication supports file-level restore for the most commonly used file systems on Linux, Solaris, BSD, Unix and Micro Focus OES. For details, see Browsing Machine Backups for Guest OS Files and Searching for Guest OS Files in Machine Backups. You cannot restore guest OS files from a running VM replica or if the replication job with the necessary VM is being performed. System Reserved partition must have more than 42MB of space free. vrb files. Use the “Restore to a new location” option. Restore Operator. Complete the Guest File Restore wizard as described in the Veeam For Linux-based machines, guest OS file restore is performed in the Veeam Backup Enterprise Manager UI under a user account configured in Enterprise Manager. VM guest OS file indexing is enabled at the job level. Specify access permissions. \\server01\Share01\folder\Filename. You need to find the File Level Restore application and open it. You can use the cmdlets in this topic to perform the following operations. The software asks me the credentials. Go to Physical Infrastructure in the Inventory Panel and select a Protection Group. In the Processing Settings window, switch to the Exclusions tab and specify whether you want to exclude or include files and folders: To remove individual files and folders from replicas, select Exclude the following files and Self-restore allows you to delegate guest OS file restore from backup administrators to users with local Administrator privileges on VMs. On the toolbar, click Instant Recovery. Apr 12, 2023 · It would help out if you put some of the log file output here also to see if we can help but would recommend creating a support ticket also. For self-restore, Veeam Backup Enterprise Manager provides the Self Service File Restore portal. e. We can restore files & folders directly from a common image level backup or replica to the basic point in time. To resolve: Login to the guest OS of the machine being backed up as administrator. Jan 2, 2024 · To restore guest OS files and folders, do the following: In the Veeam Backup & Replication console, open the Home view. Expand the backup job in the working area, right-click the necessary VM in the backup job and select Restore guest files > Microsoft Windows. The second method is to right-click the notification icon, and choose Restore – Individual files. However, restore is possible for CDP replicas if the CDP policy is running. Portal User. Aug 4, 2023 · When you restore VM data from storage snapshots, Veeam Backup & Replication performs the following actions: User starts the restore process for a VM on the storage snapshot. Alternatively, right-click the application and select Restore guest files > Linux and other. thanks Mar 26, 2013 · Re: Recover Guest OS Post by foggy » Tue Mar 26, 2013 2:58 pm 1 person likes this post Just to add, that if your target VM is in a different VLAN than the backup server, you also need to configure the appliance with the static IP from the network where the VM you want to restore files for resides and make sure your backup server traffic is You can instruct Veeam Backup & Replication to create an index of files and folders on the VM guest OS during backup. In the inventory pane, select Backups. That said, we will make the support document more clear, explaining that full support applies only to OS generally available at the time of the corresponding Veeam version release. To perform instant file share recovery, use the Instant File Share Recovery wizard. Select a file version to restore. Expand the backup policy that protects an EC2 instance whose files and folders you want to restore, select the necessary instance and click Guest OS (Other) on the ribbon. Specify a restore reason. Authorized users can recover VMs from backups to the original location or a new location included in their restore scope. Connect Hyper-V manager to the host where the VM is located. • To restore files from deduplicated volumes, backup server must be installed on Windows Server 2012 with Data Deduplication feature enabled in the OS settings. I have version 7 on a VMWare 5. Before it is started, the VM is snapshotted to redirect all written data to a separate disk file. Feb 1, 2024 · With the 12. Logs are here - C:\ProgramData\Veeam\Backup - the job you ran will be a folder in here with the logs. 1 guest running Server 2008 R2 SP1 (Host is a Step 1. Idealy for each Backup i can see the Last Change Date of the File and the Size of the File. VM guest OS file indexing allows you to search for VM guest OS files inside VM backups and perform a 1-click restore in Veeam Backup Enterprise Manager. • File level restore may fail if a restored VM is lacking free space. The VeeamFLR VM has successfully been installed in my vSphere environment, I can see the directories of my backup and I have chosen the file I want to restore. Aug 22, 2013 · So the actual problem is that all logs give success for all vms of the hosts (2x IBM 3650 attached via fiber to IBM Storage V3700, ESXI 5. This makes the restore process fast and does not require additional storage resources. 56 of Veeam Backup & Replication it includes a fix for this Problem. Veeam Backup & Replication supports recovering files for the following file systems: Apr 23, 2019 · In this guide, I will explorer how to restore VM guest files form Veeam Backup & replication repository. We can use guest File Level Restore to recover particular Virtual Machine guest OS files & folders from VM backups and replication. 7GB just took an hour and a half. Probably because I was new to VBR, and didn't know what an "instant file level recovery" or a "1-click restore" was. Note: This will correct the issue for all future restore points, and is not retroactive. Expand the backup policy that protects an Azure VM whose files and folders your want to restore, select the necessary VM and click Guest Files (Other) on the ribbon. Finish working with the wizard. Complete the wizard as described in the Restoring VM Guest OS Files (Multi-OS) section in the Veeam Backup & Replication User Guide. Select an object to restore. Veeam Backup & Replication allows you to use image-level backups to restore files and folders of various VM guest OS file systems from the Veeam Backup & Replication console. Once the application is ready, Veeam Backup & Replication triggers the VM snapshot and starts to copy VM data to the target. Click the Backups > Cloud node in the inventory pane and do either of the following: If you want to restore files from a backup created with a standalone version of Veeam Agent, expand the Agents node in the working area, right-click the necessary backup Select a restore point. Then select the VM in the list and define the necessary settings. After the restore of those files is Restoring Guest OS Files. Aug 25, 2011 · You cannot restore any guest OS files and Veeam Backup server crashes. For more information, see the Veeam Backup & Replication User Guide, section Guest OS File Recovery. Launch Instant File Share Recovery Wizard. Apr 17, 2024 · To restore a file or folder to another VM in the Veeam backup infrastructure: Select Restore to > Overwrite if you want to overwrite the file or folder on the VM guest OS with the file or folder restored from the replica in case the file or folder with the same name resides on the target VM. It is recommended to use the VM guest processing options for interaction with VMs. Select a VM in the list and click Edit > Windows indexing or Linux indexing. Per Veeam documentation I should be able to choose a specific file to restore from the Objects to Restore screen. Jan 25, 2024 · At the Guest Processing step of the wizard, check that you have selected the Enable application-aware processing check box and configured guest OS credentials. how to fix it and resolve the issue. Alternatively, you can right-click a file share and select Instant Recovery. Veeam Backup & Replication allows you to recover individual guest OS files and folders. Application-aware processing is the Veeam technology that allows Veeam Backup & Replication to prepare applications running on the VM and create a consistent view of application data on the VM guest OS. VM guest OS file indexing is optional. When you perform guest OS file restore, Veeam Backup & Replication provides Veeam Backup & Replication allows you to use image-level backups to restore files and folders of various VM guest OS file systems from the Veeam Backup & Replication console. Is there another backup method you’re referring to other than using Veeam? Mar 22, 2017 · Somewhere along the line I read that and made the assumption that I needed it. Navigate to Backups > External Repository. • Restore from native 4K VHDX disks is not supported. Ports used by the Veeam Backup & Replication console to communicate with the backup server. During file-level recovery, Veeam Backup & Replication does not extract the VM image from the backup file. Ensure recovery media is present on the VBR server/console if required. I assumed I would need to browse and click to restore individual files, so therefore I would need a catalog. This setting provides, in particular, advanced search capabilities when viewing guest OS files and performing 1-Click file restore using Enterprise Manager web UI. Returns Linux-based or Unix-based guest OS files. Error: RPC function call failed. Dec 3, 2023 · What 2 methods? With Veeam, all you need to do is a VM backup. 1), but when i try to recover guest files from two previously physical servers that were converted to virtual machine with vmware application, it shows only a C: partition that actually is the EFI partition In the Veeam Backup & Replication console, open the Home view. Select a recovery mode. Recover application items. Jun 26, 2023 · To restore VM guest OS files and folders, use the File Level Restore wizard. Execute 2 following commands for each logical disk in VM. Verify restore object settings. You have a choice of what to recover → whole VM, individual VM disks (for example, if any get corrupted), or individual guest OS files if all that’s needed to recover is a deleted/corrupted file. Launch the Instant File Share Recovery wizard. To restores objects to the original location, do the following: Find the objects you want to restore. ih cu qq kc kt bx jx ie ir bg